The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
MME Supply Haus has access to limited personal data for core business purposes.
When you place an order with me, I will receive your name, delivery address and email address from Etsy. I will only use these details to process and deliver your order, or deal with any questions you have related to that order. If you send me a message using the contact button on Etsy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Etsy to comply with my obligations.
• With delivery companies to fulfill your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for seven years for tax purposes. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted.
We strive to provide you with high quality supply items at reasonable prices with detailed listing descriptions so you can make an informed buying decision. If you have any questions about an item prior to purchasing, please let us know so we can help! For items that are eligible for return, buyers are responsible return shipping and the outbound carrier shipping cost paid to ship your order to you originally (including items purchased with free shipping) will be withheld from your refund. Buyers are responsible for any loss in value. All items purchased on sale are non-returnable.
No worries! We are here to help and we've got you! We put great care in wrapping and packaging all orders with care to minimize any possible damage during the shipping process. Unfortunately, there are occasions when items are handled roughly during the shipping process and arrive damaged. Should you receive an item/order that is damaged, rest assured, we are here to help! We just need your help to inspect your order upon arrival and notify us via Etsy conversations within 3 days of delivery should there be any damage noted of your shipment. We are not responsible for any damages reported after 3 days of delivery.
